International Institute of Soccer Tourism (IIST)

Horse Community Marketing  Online Newsletter

In This Issue

Welcome To Horse Community Marketing 

Welcome! Horse Community Marketing  is a Newsletter dedicated to the development of Horse Community Marketing  as a win win activity for horse training businesses and customers. The development and facilitation of Horse Community Marketing  is one of the most important missions of the International Sports Adventure Institute of Arizona.

It is dedicated to creating a profitable economy by enabling our businesses to provide consumers in our lovely planet to experience a positive experience when shopping. Horse Community Marketing  works because it provides for the interests and need of consumers at the same time it enables business to marketing their products.

The Need For Community

Many people are not living where they grew up. In developed countries we move constantly. We have few roots where we live. Everywhere we go we are strangers. It is not our normal way. We need to be welcomed, to be made to feel okay, to have people be glad to see us. Do this in your business and create a community. It’s not that hard to give people what they want.

The things they need are inexpensive, even free. Their business can be had if you give them what they are seeking. Customers are worth a little work. The communication skills you need are very simple and easy to do. It's vital to train your employees so these consumers get the right message every time.

If you slip up once, they may never come back. They will tell everyone they know - they love to talk. You can harness this power of talk to your advantage If you are willing to make a commitment, you can win these customers. They will be loyal for life if you treat them right.

Here’s How To Win These Customers:

Call Dr. Cross at 602-564-9241 for information on developing this kind of marketing program.

Marketing Locally By Sponsoring Local Sports

Sports is one of the most powerful thing in most people's life. That’s why sponsoring the local soccer team, or little league or Pop Warner football can make your business successful. But it’s not enough to sponsor the team. You need to develop a Horse Community Marketing  program around your sponsorship. That means a marketing plan and developing a way to capture the names of every parent of the team you support.

Strategies for Horse Community Marketing  for Businesses

It’s a bottom line issue. People like to buy from people they like. They like to go where people know them, like them and make them feel they belong. They like people to call them by their name., They want to feel special. They want to be a part of a community that cares about them. Give them these things and they will make your rich.

Why  turn your business into a club? 

 

It’s because we all love to belong to clubs. We like having membership cards. We like to be greeted by name. We like for people to be glad to see us. Remember the longest running TV show "I want to go somewhere where people know my name". We all crave that.

You can increase sales, bring in more people by building your business as a membership organization. Make your customers feel good about belonging. We all desire positive feedback, positive self esteem building words and situations. Your club gives you many chances to interact with your customers in a friendly manner.
In the club as members, customers come to feel you value them as persons. You give them the belonging they crave and you a lock on their buying power. To build your business into a club means you must learn the names and faces of your customers.

The steps you take include membership cards, photo taking, teaching your employees to build the self esteem of customers. In addition, you must truly feel that customers are wonderful and important as persons.

In each issue of Horse Community Marketing we will include a marketing calendar with 30 different marketing and business development ideas for building your business in your community. These ideas will help you create a strategic communication based Horse Community Marketing program that will build your business. If you have marketing ideas that work, feel free to send them to us for the next Marketing Calendar. We will publish your name, telephone and email along with your marketing calendar idea on our website below.

 

Go to Horse Community Marketing  Calendar For Businesses

Make Friends With Everyone


You are not in competition with your fellow Businesses. When you look at them, see them as referral partners. They are people who can refer business to you for your mutual profit. The referral nature of community based business makes building a community the ultimate win-win business.
Everyone you meet is a potential buyer or seller of your product or service. You are allowed to pay people for referring business to you. But that doesn't mean you can't have something to give them other than money. It could be as simple as a resource sheet about the local community. Create your own community outreach program you can use to give to people who give you referrals.

 If you are marketing to soccer parents (soccer is the fastest growing youth sport in America) you might want to place your own ad and distribute these resources in your community. Email to Dr. Cross for information on how you can use these as marketing tools.

What Your Customer Needs To Experience So They Keep Coming Back

What will make the customer come back again and again? What makes you go to a place? What do you have to experience to make you keep coming back?
1. The experience must be pleasant
2. The people who you meet at the place must be friendly
3. You need to feel a sense of belonging there
4. You need to have at least someone give you eye contact
5. People must talk to you in a pleasant tone of voice
6. You need to use self esteem building words.
7. The place of business must be run like a private club for very important person
Any business owner can offer these to customers. Just a little bit of practice, role playing activities and training for employees will pay off big.
What are The Bottom Line Benefits of Local Sports Marketing Partnerships For Businesses?
Let’s take soccer for example. Soccer is the fastest growing youth sport in North America. Here are some facts about soccer that may make you want to get involved in creating your own soccer community:

17, 734,000 people participated in soccer teams in 2000 in the US,80,000 kids play soccer in Arizona
Soccer has charged ahead of Little League Baseball as the #1 youth team sport in the country today
The average age of the soccer player in America today is 15.3 years old
The average household income for soccer family was $60,000 in 2000
29 percent of the 17,734,000 soccer players had an annual income of over $75,000
25.4 % of the soccer fans in the USA live in the Western USA
Soccer fans rank #2 in product and brand loyalty to NASCAR fans
By becoming a soccer, sports or sports adventure sponsor, you can achieve radically increased sales and profit through:

Sponsorship allows businesses to develop a one-on-one relationship with their clients/consumers. Through sponsorship you can have a presence at events and give out free samples or coupons to market your wares.A sponsorship program can create direct sales, help people learn about your business, help you create local brand and image. By being there where the people are actively pursuing their passion or supporting their children in growth experience, the sponsor can initiate, build and develop your own community.

You can create a interactive space for finding out where customers want you to take your business. You’ll find it easy to strengthen and re-inforce your company’s brand. Customers themselves will positions your company as your community’s caring leader. You get direct access to a targeted audience.

(Continued Next issue)

For more on profitable sports marketing, contact ISAI at honducopa@yahoo.com.   

Marketing Your community business Business Through Public Speaking

Public speaking is a key way to market your business. Each issue of this newsletter will give you tips on public speaking. We will walk you through 22 steps of making a speech or presentation each issue.

Why Use Public Speaking?

There are so many new businesses starting up today, and it is surprising that most of them will fail. In order to succeed in today’s highly competitive world, it is necessary to attract people to come to you - to seek you out. That means that you have to reach out to them. In order to bring people into your business, you must first offer them a gift. Speaking in your community is a way to give to them - to connect with them - in a non-threatening way. By developing a public speaking program you will find yourself invited to important events in your community.

The more you speak, the more people who get to know you. You have more opportunities to give your business cards, your sales literature, your printed speeches, printed articles about your speeches to potential clients and customers as the evening’s celebrity - the public speaker. Not only does your speaker status give you celebrity status, but you get many of your speaking engagements covered by local media. Each time you speak, you can arrange write ups in local papers, trade industry papers, as well as in your own newsletter.

Customers are everywhere, and with a business or professional promotion speaking program in place, you will be out there to meet new customers.

A public speaking-based marketing program can be very inexpensive, yet very productive. Future issues of Horse Community Marketing will have sample speeches and other support for you to develop your speaking skills. Want to use public speaking but have fears? Dr. Cross will be happy to help you write your speech, coach and rehearse you, online, and give you the inner strength to share your uniqueness with your customers.  Contact Dr. Cross at 602-564-9241 or email her at Exportfacs@aol.com.

Free Seminar on Marketing community business Through Sports Sponsorship!

Want to find out how to successful adopt a Horse Community Marketing Program based on sponsorship of local sports teams. Want to find out how to profit from sports adventure activities in your community and bring these passionate customers into your business? Dr. Cross will be happy to present a seminar to your group on how to tap into these passionate, loyal customers. Just give her a call at 602-564-9241 or email to Exportfacs@aol.com or honducopa@yahoo.com

Is Your Community Business Safe For Customers?

Why should you care if your business is a safe place for customers? People go where they feel comfortable. Your customers want the following things when they shop:

A. COMMUNITY

B. STRUCTURE

C. MEANING

D. A SUPERORDINATE GOAL

A. COMMUNITY

How do you give them the feeling of community?

Make them feel welcome.

Greet them warmly.

Get to know their names.

Give them eye contact.

Wait on them in the order they came in.

Don't ask for the same information every time they make a purchase.

Learn their phone numbers.

Don't call them names like girl or boy.

Post images of people or activities that matter to them.

STRUCTURE - Issue Number Two

MEANING - Issue Number Three

A SUPERORDINATE GOAL - Issue Number Four

Creating and Maintaining Your community business Customer List

Your customer list is your most important and valuable possessions as a business owner. This is in effect a cash bank where you can go for money. If you have development a Horse Community Marketing program and support the local desired activities such as youth sports teams can give you a customer list worth its weight in gold. Here are some step to profit from a customers list:


1. Find a way to capture the names in the first place. That may include membership in a customer club, couponing programs, cross promotions, supporting local sports teams, supporting community activities.
2. Make sure we keep the list updated. When we mail out newsletters and they come back, remove them for the list.
3. Teach your staff to learn to know your customers by each getting to know a group of customers.
4. Keep in contact and constantly interact with your members.
5. Keep building your customers list


Remember the power of marketing in a firm like the EcoAgroAdventure SATReal Consultancy & Financing Center (SATReal Center). Because you have offices all over the world, it doesn't matter where your customers moves, if you create a community with him or her, you can keep getting referral commission for the rest of your life. Through the EcoAgroAdventure SATReal Consultancy & Financing Center (SATReal Center) worldwide network, you can keep that customers for life. He or she will always be a profit center for you.

Creating A Business Community For Referrals

We've talked about creating a community of buyers and sellers of community business . How about creating a community of fellow Businesses, title companies, mortgage companies, and fellows in the community business community you work in? How about creating a community business community? Don't just depend on the MLS. Think about creating your own community so that people come directly to you with the referrals of people who are not from their area? More about this next issue.

Recreating The Caring Community in Your Community Business 

We are people of the community. We evolved in small groups and evolved into ever-larger groups. We have always known we needed the group. Our wholeness is tied up with our belonging to the group. At one time we lived in small towns and rural communities. We came together for church, social activities and for the welfare of our children. We knew everyone in our community and they knew us. People greeted us as we walked through town, validating our belonging.

As our cities have grown, so has our separation from the life of the community. We still have communities, but we move in and out of them so rapidly we hardly get a chance to know the people next door, let alone the people we see when shopping. Crowds of strangers increasingly surround us, strangers we can’t trust, whom we do not know and who do not validate us.

One of the powers of these old communities was the fact that interaction with those who validated us was so easily available. We still want a place where people are happy to see us come in, a place where we are appreciated for our self.

The key to creating a community based marketing program is the creation of a safe place. What is a safe place? A safe place is a place where:

You Do Not Fear Being Attacked,

You Do Not Fear Being Insulted

You Believe That Others In The Group Really Want You To Win

Where People Seek To Help You Achieve

Where People Care And Seek To Nurture You

Create a true community in your place of business. A true community where you and your staff are dedicated to building the customers self esteem. If you are in a true community, it is easy to see. Members of the group are alive, full of life, brimming over with ideas, sharing thoughts, plans, goals and activities with each other. They enjoy meeting together, and are always trying to bring more people to you business. They love being there, and more and more people are constantly drawn into to the group by personal enthusiasm and the opportunities for personal growth and empowerment.

You have picnics where your customer can come in. You have surprise prizes in your store or office. You give recognition. Your employees are trained in building customer self esteem. They know how to connect with customers through eye contact. They know how to greet the customers and make them feel they care. 

And most importantly, you have trained your workers to see that each customer has dollar bills on their foreheads. And if they do not validate those customers, they are losing money for you. And you recognize your employees for how they treat the customers. You have secret shoppers, customers who are working for you to assess just how customers are treated in your store. You are committed to self esteem building.

For information on creating this in your business contact Dr. Cross at

About Horse Community Marketing For Businesses

Horse Community Marketing  is a publication of CODET.

Dr. Ramon Dario Argueta

CODET, S de R L

Farmacia Galenica

Barrio El Morera, Frente Bazar Reyna

La Esperanza, Intibuca, Honduras

Telephone 011- 504-783-0054 or 011- 504 - 398 -9554

Email: exportfacs@aol.com

The print version of Horse Community Marketing is published six times per year. Subscription $30 per year, add $5 outside US and Canada. Horse Community Marketing is also available as a online email newsletter. Email to honducopa@yahoo.com  for subscription.

GOT A SOCCER KID? International Soccer Camp in Honduras

Are you and your children) adventurous? Dr. Cross will be offering an international soccer camp in the summer of 2005 in Honduras. in addition in 2005, Dr. Cross will be offering Sports Adventure Tourism Business Seminars and working with local EcoAgroAdventure SATReal Consultancy & Financing Center (SATReal Center) Businesses to market real estate in Central America. The camps will be under her direct supervision but will be managed and coached by world class coaches. She will be taking coaches from the US as well as coaches from the Honduran national teams. Your child will experience a whole new world of soccer. Find out more. CLICK HERE!

About The International Sports Adventure Institute

The International Sports Adventure Institute has been formed to meet Arizona’s businesses to utilize sports sponsorship as a win-win marketing program for businesses. Not only do we offer support for business in developing Horse Community Marketing Program, we offer our own sports sponsorship vehicles and work with our business clients to implement successful Horse Community Marketing program. Some of the programs we offer for the use of our business customers include:

Readers may use information service, it's business information services as well as obtain a wide variety of technology and information transfer vehicles such as Special Reports, books, video tapes, cassette tapes, computer software, Interactive Distance Learning courses.

Those wanting to expand their Horse Community Marketing know-how may use the online and onsite learning programs of the International Sports Adventure Institute.

With the International Sports Adventure Institute, YOU GET what you need to make the transition to Horse Community Marketing 

LET US HEAR FROM YOU

Since Horse Community Marketing is for you, we need to know what you are interested in. We need your articles, your experiences, your letters, your complaints, your business or investment problems whatever. 

Have you developed special methods of developing a Horse Community Marketing plan, internal marketing, planning, or been involved in a sports sponsorship program? Have you found a novel way to network with other small businesses in your area through cross promotions? How about ways to get press releases published, to build your personal self esteem, the self esteem of your staff or customers? 

Tell us what you want to see and what you don't want to see. Just put it on a piece of paper or even send ad sheets. We like to share your ideas and input with all Horse Community Marketing businesses. Let us hear from you! Email to Exportfacs@aol.com  

PLACE US ON YOUR MAILING LIST

Please put us on your mailing list to receive your brochures, your press releases, your newsletters, your requests for sports sponsorship, marketing scripts requests, whatever your organization publishes. We are establishing an Business Horse Community Marketing information center and would like to place your materials in our library, In order for Horse Community Marketing to meet your needs, we need to know more about you. We need to know what is going on in your community business practice. 

Please place us on your mailing list to receive press releases, annual reports, company or organization newsletters, information on promotions, job openings. Please share information on your organization. And we'll share it with all the readers of Horse Community Marketing.

WRITING CONTEST: A writing contest is being held on the uses of Horse Community Marketing in community business . All entries must be in our office by December 15, 2005. Prizes will be listed with more complete details on types of articles eligible on the contest data/information sheet. Write for your free copy.

Write to Editor

Horse Community Marketing 

ISAI honducopa@yahoo.com 

Bring Dr. Carol Cross to your firm.

Share the Horse Community Marketing for Business program with your managers and sales force. You’ll get many ways to open the doors in your community by supporting the youth sports. You’ll get the skills transfer to increase your productivity.

Horse Community Marketing  Calendar For Businesses

 

S

M

T

W

T

F

S

1

Personal Growth

Begin to keep a personal triumph file

2

Mailing

Send two New Names - Prospects A Brochure

3

Creating

Develop Boy Scout cross promotion for coupons

4

Directing

  Have High School Students Post Circulars on cars

5

Advertising

  Put An Ad in local paper with discount coupon

6

Personnel

Hire telemarketer to phone prospects from lists

7

Budgeting

  Make a marketing budget for the year

8

Family Life

  Today I take my family and friends for a good walk

9

Planning

Today I begin preparing a Business Plan

10

Writing

Create Data Sheets to market new products

11

Speaking

Give speech at Rotary of Lions Club luncheon

12

Publishing

  Submit an article for publication in trade journal

13

Mailing

Send thank you letter to five prospects

14

Creating Develop concept for customer newsletter

15

Family Life

  Today I attend a classical music concert with family

16

Speaking

Speak at your local high school careers day

17

Publishing

  Submit two press releases to the trade press

18

Promotion

  Sponsor the printing of a Youth Sports newsletter

19

Planning

 Develop a special university marketing plan

20

Publishing

Get published in the Congressional Record

21

Planning

  Plan information book for local government official

22

Church

Go to a different church today and fellowship

23

Bonding

Send small gifts to long term customers

24

Networking

 Join a new group in a new industry

25

Speaking

  Place your name as a speaker with many groups

26

Mailing

Send info to 10 buyers on products you offer

27

Mailing

Write letter to the new media about hot issues

28

Planning

  Make plans to know media people in your area

29

Telephone

 Call an old friend and get together

30

Social Activity

Take a media person to lunch and socialize

31

Planning

  Make next month's customer outreach

       

Send in your marketing ideas to horseprop@satglobal.com or honducopa@yahoo.com.  

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July 1, 2003   Volume 1, Issue 1

Also available by email to honducopa@yahoo.com  

Successful Marketing In A Local Community Means Caring, Nurturing, Supporting Community Youth & Building Lifelong Friendships.   

Dr. Carol Cross, Editor/Publisher

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Dr. Cross Can Be Reached In Honduras after July 1, 2005

Mailing Addresses after June 1, 2005 - Dr. Carol Cross, C/O Doņa Aleja de Valdivieso, Barrio El Centro, La Esperanza, Intibuca, Honduras honducopa@yahoo.com or exportfacs@aol.com Telephone 504 - 783 - 0421 

You May Also Contact Dr. Cross Through Doņa Silvia Palencia y Hijos, Hotel La Esperanza,  La Esperanza, Intibuca, Honduras  Telephone 504 - 783-0068 

Through Dr. Ramon Dario Argueta, CODET, Farmacia Galenica, Barrio El Morera, Frente Bazar Reyna, La Esperanza, Intibuca, Honduras, Telephone 504-783-0054 Email exportfacs@aol.com  

The International Institute of Soccer Tourism Is Opening in La Esperanza, Honduras in September 2005. IIST Understands The Problems of Soccer Tourism in Developing Countries. IIST Supports Soccer Tourism Professionals in Central America, South America, the Caribbean Islands, Africa and Asia 


ISAI Contact Information 

Dr. Carol Cross, Director  

The  International Sports Adventure Institute, Inc.  

Supporting Sustainable  Economic Development  Through Enviroadventure  (Agricultural Tourism, Ecotourism and Sports Adventure Tourism). Subscribe to free TourismFinance Newsletter - send email to exportfacs@aol.com.  For a FREE subscription to Leucaena Effect Agroforestry Newsletter - an online magazine focused on sustainable development through Leucaena,  send email to exportfacs@aol.com or honducopa@yahoo.com . Find out more about kenaf at http://www.satglobal.com/kenafbas.htm or email to honducopa@yahoo.com  

Home Page:  www.satglobal.com  Email: exportfacs@aol.com  

Phone : 602-564-9241 Fax: 602-564-9243  

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